We know some customers have seen the recent news on the use of reinforced autoclaved aerated concrete (RAAC) in schools and other buildings which may have raised some questions about the safety of your own home.
Please be assured that customer safety remains our top priority. The official guidance from the Regulator of Social Housing is that the likelihood of RAAC in any Homes in Sedgemoor property will be very low. To be totally sure, however, and working with Somerset Council, we have already started undertaking home surveys and building inspections to check that homes are structurally safe.
Not all homes will need to be surveyed as only certain types and ages of property are likely to be affected. If we need to survey your home, advance notice will always be given and appointments made that are convenient for you.
In addition, HiS conducts continuous stock condition surveys of around 20% of its homes annually and this provides assurance over 5 years that all homes managed by HiS and owned by the council are safe and of good quality.
Please get in touch if you would like any further information or if you have any queries or concerns. Our contact details are Customer Services Team on 0800 585 360.