We are aware customers are experiencing delays in payments posting to their rent accounts. We are working hard with Somerset Council to resolve this issue but please be assured your payments are perfectly safe and will be allocated to accounts as soon as possible.

We welcome feedback from all our customers, and if we’ve done something well, we’d love for you to let us know.

If you’d like to pay us a compliment, you can fill out the form on this page or contact our Customer Services Team in a number of different ways to suit you.

Compliment Form

Give someone a compliment using this form

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Please let us know what you’d like to give a compliment for in the space below.
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How are we doing?

We record how we are performing throughout the year. To find out how we are doing, visit our dedicated performance page.